Privacy policy

At Food Galery your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our app and services. By using our app, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information:

1. Personal Information

Name, email address, phone number, and delivery address provided during account registration.

Payment details, such as credit/debit card information or payment gateway credentials.

2. Usage Data

Information about how you interact with the app, such as browsing history, search preferences, and order history.

Device information, including device type, operating system, and IP address.

3. Location Data

Precise location data to facilitate order delivery and enhance user experience.

Users can manage location-sharing preferences through their device settings.

4. Cookies and Tracking Technologies

Cookies and similar technologies to enhance app functionality, personalize content, and analyze usage patterns.

How We Use Your Information

We use your information for the following purposes:

Service Delivery: To process orders, facilitate payments, and ensure accurate and timely deliveries.

Personalization: To tailor recommendations, offers, and app content to your preferences.

Communication: To send order updates, promotions, and respond to your inquiries.

Improvement: To analyze app performance and improve our services and user experience.

Legal Compliance: To comply with legal obligations and resolve disputes.

How We Share Your Information

We may share your information with:

1. Service Providers

Third-party vendors, such as payment processors and delivery partners, to facilitate our services.

2. Restaurant Partners

Restaurants and food providers to process your orders.

3. Legal Authorities

Government or law enforcement agencies, if required by law or to protect our legal rights.

4. Affiliates

Companies within our corporate group for operational and marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Users can request account deletion, and we will securely erase all associated data except where retention is mandated.

Security

We implement robust security measures to protect your personal information, including encryption and secure servers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

Access: Request access to your data.

Correction: Correct inaccuracies in your information.

Deletion: Request deletion of your account and associated data.

Objection: Opt-out of marketing communications.

Data Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, contact us at legal@foodgalery.com

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a minor, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through the app or via email. Continued use of the app signifies your acceptance of the updated policy.

For questions or concerns about this Privacy Policy,

lease contact us at:

Email : support@foodgalery.com

Phone : +912269719289

Address: 139 Oxford Towers Old Airport Kodihalli Road Bengaluru-560008